New Eureka SL USER PORTAL
User-Friendly Phone System User Portal
Effortlessly manage your entire phone system with New Eureka SL user-friendly management portal, streamline settings, monitor performance, and optimize call flows with just a few clicks!
Create Smart Call Flows
Auto-attendant
Set up an auto-attendant with a professional greeting message.
Interactive Voice Response
Use our notes to summarize your conversations and save you time.
Working Hours
Use our tags to classify your calls and easily analyse your queries.
Multiple Call Flows
Use our notes to summarize your conversations and save you time.
Add, Remove & Fully Manage Extensions
Group Extensions
Add, edit and remote extensions at any time, as your business grow.
Group Extensions
Set teams, departments, branches and manage them all in one place.
Multiple Ring Strategy
Choose how to distribute inbound calls to your extensions.
Restricted Access
Choose how each team member access the call data.
Advanced Call Reports & Analytics
Call Logs
Check logs per number, queue, extension, date range and more.
Call Data
View all call notes, tags and playback recordings, in one place.
Inbound VS Outbound
Run reports based on type of calls and view the most
Restricted Access
Choose how each team member access the recordings.
Monitor Teams and Live Calls
Live Calls Wallboard
See each extension status, waiting queue and live calls.
Agent Performance
Track KPI stats, per agent or per group, with 8 must-have data.
KPI & Stats
Monitor and help your team reach companies daily KPIs.
Manage Everything
Manage your numbers, integrations, notifications and more.
