Connect your data and Grow Faster

Salesforce Integration

Turbo-boost your Salesforce CRM with our set of Enterprise Call Center features and enhance the way your team connects with your prospects.

Push Call Recordings to Salesforce Einstein for AI Analysis

ntegrate your New Eureka SL phone system with Salesforce Einstein to elevate your business intelligence. By pushing call recordings directly to Salesforce Einstein, you can leverage advanced AI analysis to gain deeper insights into customer interactions.

This integration allows you to automatically transcribe calls, analyse sentiment, and identify key trends, enabling more informed decision-making and enhanced customer service. Utilise the power of AI to transform raw call data into actionable insights, driving efficiency and boosting overall performance.

Provide Better Support & Close More Deals

Instant Access

View caller’s details on Salesforce with our Desktop Notification.

Maximize Your Calls

Make calls directly from Salesforce interface.

Summary | Action Items | Transcript Search | Topics | Key Points | Emotion | Talk Time

New Eureka SL

Bring the power of AI Call Analysis to your Salesforce

Gain a deeper understanding of your customer interactions and improve follow-up with actionable call insights, directly in Salesforce.

Power up your sales team with Advanced Calling Features

Call Recording

Call Tags

Call Notes

Auto-Select Caller ID

Smart Call Transfer

Call Conference

Live Call Wallboard

Internal/External Calls

Ring Group & Ring Strategy

Voice Menu

Automated Messages

Time-based Call Routing

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